Navitaire embeds omni-channel up-sell and cross-sell capabilities into every step of the passenger journey, from the initial shopping process to online check-in and day-of-departure services. The intuitive process allows you to manage the customer experience, maintain full control of your branded offerings and select the delivery platform — via digital devices or through a call center. Travelers can:
- Purchase prepaid meals, travel insurance, destination activities, hotel rooms, vacation packages, transportation (car rental/parking/taxi/transfers).
- Pay for bags, upgrade requests, in-flight food and beverages, onboard Wi-Fi, lounge access, priority boarding.
- Rent onboard entertainment and buy third-party merchandise.