Navitaire’s e-commerce platform
powers today’s global ancillary leaders

Navitaire retail solutions help carriers generate billions in annual ancillary revenue. Our open technology platform lets you connect with providers and optimize merchandising opportunities anytime, anywhere, on any device.

Reap the benefits of e-commerce powered by digital solutions

  • Offer bundled fares and dynamic packaging models.
  • Maximize retailing capabilities.
  • Utilize predictive analytics and machine learning to gain a competitive advantage.
  • Engage with travelers at the most meaningful times.

Drive revenue at every stage of the customer journey

Navitaire retail solutions enable you to develop more creative passenger offerings. Travelers can choose from an almost unlimited number of options and services. This flexibility allows you to supplement revenue by charging for a wide variety of additional services, including:

  • Seat selection and upgrades — access to aisle, window or larger seats, exit row and extra leg room seating and quiet zones.
  • Checked, oversized or excess baggage.
  • Priority boarding.
  • Airport lounge access.
  • In-flight meals, Wi-Fi, entertainment and amenity kits.
  • Extended airfare holds.

Navitaire embeds omni-channel up-sell and cross-sell capabilities into every step of the passenger journey, from the initial shopping process to online check-in and day-of-departure services. The intuitive process allows you to manage the customer experience, maintain full control of your branded offerings and select the delivery platform — via digital devices or through a call center. Travelers can:

  • Purchase prepaid meals, travel insurance, destination activities, hotel rooms, vacation packages, transportation (car rental/parking/taxi/transfers).
  • Pay for bags, upgrade requests, in-flight food and beverages, onboard Wi-Fi, lounge access, priority boarding.
  • Rent onboard entertainment and buy third-party merchandise.

Optimize your e-commerce strategies with consumer-centric solutions from Navitaire. Take advantage of partnerships with third-party suppliers and distribute offers via any channel, on any device. Providing new merchandise and service options can help you generate additional revenue and deliver a more personalized travel experience.

  • Offer complementary products through Travel Commerce, including car hire services, hotels, insurance, transportation, parking, activities and retail merchandise.
  • Connect to preferred suppliers and combine multiple products to create pre-determined packages.
  • Incorporate preferred retailers into your recognition and loyalty programs.
  • Enter into partnerships with banks and credit cards, allowing travelers to participate in discount clubs, promotions and more revenue-generating opportunities to build status.