With the introduction of Open Skies in 1994, Navitaire became a major player in the global transportation industry. Open Skies was the first integrated, web-enabled reservation and inventory system that included integrated Internet, call center, airport check-in and real-time reporting. It went on to fuel many of the world’s most successful airlines — including start-up companies, low-cost and hybrid carriers, as well as established airlines.
In its first 10 years, more than 65 airlines adopted the system and processed over one billion passenger reservations. Open Skies surged ahead of industry competitors by providing new digital retail technology and services across the entire passenger experience.
Open Skies offered its customers a more flexible, efficient and cost-effective way of doing business. The system excelled in four key areas:
- Direct sales
- Ancillary sales
- Customer-centric ticketless technology
- On demand reporting